Francesco PeragineSoftware engineer in Italy. Projects, notes, books and side quests.https://francescoperagine.com/Documenting is not about understanding, it is about being able to choosehttps://francescoperagine.com/blog/documenting-to-be-able-to-choose/https://francescoperagine.com/blog/documenting-to-be-able-to-choose/Every addition costs little now and a lot over time, and the cost is split between everyone. To remove something you first have to be able to describe it: without that, it is not a bad decision, it is a decision that never happens.Fri, 04 Sep 2026 00:00:00 GMTThe BottleneckWe only digitize what has a deadlinehttps://francescoperagine.com/blog/we-only-digitize-what-has-a-deadline/https://francescoperagine.com/blog/we-only-digitize-what-has-a-deadline/Work with no name and no deadline blends into the day. Until we see it as a problem, we keep handling it the way we always have.Fri, 21 Aug 2026 00:00:00 GMTThe BottleneckReading what customers write, without deciding it firsthttps://francescoperagine.com/blog/reading-what-customers-write/https://francescoperagine.com/blog/reading-what-customers-write/A cluster of 172 reviews, eleven categories and a precise score built on the mode: why grouping is not enough to understand what customers are writing.Tue, 11 Aug 2026 00:00:00 GMTThe Bottleneck